Contact

Get in touch

Email is the primary channel. We respond within 24 business hours, Monday through Friday.

General inquiries

For questions about the service, scope, timeline, or to reserve a build slot.

Support for current clients

For questions about an in-flight build or post-handoff issue within the 14-day window.

What to expect

Response time

Within 24 business hours (Monday through Friday). Async written communication only — no phone calls or live chat.

For build inquiries

Include your agency or business name, the ICP you want to target, your offer, and any timeline constraints. Faster reply when we have context.

For legal or refund requests

Email hello@colddelivered.com with "Legal" or "Refund" in the subject line. See our Terms of Service for refund policy details.